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FAQ
FAQ
  • 1. How long will it take to get a reply after we send you an inquiry?

    We will reply to you within 12 hours after receiving the inquiry on weekdays.

  • 2. Are you a direct manufacturer or a trading company?

    We have a foundry and a complete machine production plant, and we also have our international trade department.

  • 3. What products can you provide?

    We mainly produce household welding machines, light industrial welding machines and plasma cutting machines.

  • 4. Can you make customized products?

    Yes, we mainly make customized products. We develop and produce products according to the drawings or samples provided by customers. There are also many existing solutions to choose from.

  • 5. Do you produce standard parts?

    Yes, in addition to customized products, we also offer a range of products primarily used in welding machine switches, protective shells, and other related items.

  • 6. How does your company ensure product quality?

    First, we will conduct corresponding inspections after each process. For the final finished products, we will do a full inspection according to customer requirements and international standards.

  • 7. What is the payment method?

    When quoting, we will confirm the transaction method with you, such as EXW,  FOB. For mass production, we typically require an advance payment of 30%-60 % upfront. The balance is then paid upon delivery of the goods at the factory, using the EXW method. Additionally, the balance is paid after the bill of lading is received, using the FOB method. Most of our payment methods are T/T, of course, L/C is also acceptable.

  • 8. How are the goods delivered to customers?

    Usually, we ship by sea, because we are in Wenzhou, we are only 200 kilometers away from Ningbo Port, and sea export is very convenient. Of course, if the customer's goods are more urgent, we can also ship by air, as Wenzhou Airport and Shanghai International Airport are very close to us.

  • 9. Where do you mainly export your goods?

    Our products are mainly exported to dozens of countries, including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada, etc.

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